Terms and Conditions

Effective Date: 12/11/2024
Last Updated: 12/11/2024

Welcome to Cashneu, a digital service platform owned and operated by ICS E SERVICES INDIA. These Terms and Conditions ("Terms") govern your access to and use of our website, application, APIs, tools, and other related services (collectively, the "Platform").

By accessing or using any part of the Cashneu Platform, you agree to be bound by these Terms. If you do not agree to all the Terms, please do not use our services.

1. Definitions

• "We", "Us", "Our" refers to ICS E SERVICES INDIA, operating under the brand name "Cashneu".

• "You", "Your", "User" refers to any individual, business, or entity using or accessing our services.

• "Platform" means the Cashneu website, mobile application, and APIs.

2. Eligibility

You must be at least 18 years old and capable of forming a binding contract under applicable laws to use the services of Cashneu. If you are using the services on behalf of a business or legal entity, you represent that you are authorized to bind that entity to these Terms.

3. Services Offered

Cashneu provides digital financial services such as but not limited to:

• Payout services (single and bulk)

• API access for financial transactions

• Mobile recharge, utility bill payments, and other value-added services

• Wallet-based transaction system for partners and businesses

Cashneu reserves the right to modify, suspend, or discontinue any service at any time without notice.

4. Account Registration

To access certain services, you may be required to register for an account. You agree to:

• Provide accurate, current, and complete information

• Maintain the confidentiality of your account credentials

• Be responsible for all activities under your account

We reserve the right to suspend or terminate your account if the information provided is inaccurate or misleading.

5. User Responsibilities

You agree not to:

• Use the Platform for any unlawful or fraudulent purpose

• Attempt to reverse-engineer, decompile, or interfere with the Platform’s functionality

• Introduce any viruses or malicious code

• Access or attempt to access data not intended for you

6. Fees and Payments

Cashneu may charge service fees for certain transactions. All applicable charges will be displayed at the time of the transaction. You agree to pay all fees associated with the services you use.

We reserve the right to revise the pricing structure or introduce new charges at any time with due notification.

7. Data Usage and Privacy

Your personal data and sensitive financial information are collected and processed in accordance with our Privacy Policy (please update with actual link). By using the Platform, you consent to the use and sharing of your data as described therein.

8. Intellectual Property

All content, trademarks, logos, and technology on the Platform are the property of Cashneu or its licensors. You may not copy, reproduce, or distribute any content from the Platform without written permission.

9. Third-Party Links

The Platform may contain links to third-party websites or services. Cashneu is not responsible for the availability, content, or practices of these third-party services.

10. Limitation of Liability

To the fullest extent permitted by applicable law, Cashneu and its affiliates shall not be liable for any direct, indirect, incidental, or consequential damages arising from:

• Use or inability to use the services

• Unauthorized access to or alteration of your data

• Any third-party content or conduct

11. Indemnification

You agree to indemnify and hold harmless Cashneu, its directors, officers, employees, and agents from any claims, liabilities, damages, and expenses arising from your use of the Platform or violation of these Terms.

12. Termination

We reserve the right to terminate or suspend your access to the Platform at our discretion, without prior notice, for any reason including violation of these Terms.

Upon termination, your right to use the services will cease immediately. Certain provisions such as intellectual property rights, data privacy, indemnity, and limitation of liability shall survive termination.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in New Delhi, India.

14. Changes to Terms

We may revise these Terms at any time. Continued use of the Platform after changes are made constitutes your acceptance of the new Terms. We encourage you to review these Terms periodically.

15. Contact Us

For any questions, concerns, or feedback regarding these Terms or our services, you may contact:

ICS E SERVICES INDIA
Office No. B19, Ground Floor, FIEE Complex,
A-19, Block A, Okhla Phase II, Okhla Industrial Estate,
New Delhi, Delhi 110020, India
📞 +91 011 69311064
📧 [email protected]